My broadband internet connection is via Comcast; I really have no other choice. Too far out for DSL, and satellite is still far too expensive.
In recent months, they have "upgrade their service" and their fees, of course.
Some weeks ago, I was told that I needed to register my modem MAC address to my account. Recently, I got a letter saying that if I didn't do it soon, I would lose my internet service.
When I called, they said they needed my Modem model number as well. So now they have that and the MAC address.
Can someone tell me why they need this information?